Implementing Quality in Laboratory Policies and Processes: Using Templates, Project Management, and Six Sigma Review

Average Reviews:

(More customer reviews)We ordered the book to jump start our ISO 17025 project.Although it is a bit expensive, when you consider the cost of a consultant (about 200 AU$ per hour) we found it well worth it. The book is easily understood and we appreciate the realistic hands on approach. The templates do not just mirror the ISO 17025 criteria.Instead, the author's approach is based on what is required for the day to day operation of our organisation.This formatmakes it more practical when you are looking for a specific policy addressing a specific issue.With more than 1400 pages, hundreds of templates, examples, workflows etc, the book literally offers a policy/procedure template for every conceivable area in the lab.In addition to the laboratory templates the book provides a step by step approach with documents and charts for our quality manager to manage the improvement programme.The book also includes a rather large chapter on six sigma for the forensic laboratory.It seems pretty straightforward.We might be looking to implement some of those activities later in the year.

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Product Description:

In order to gain accreditation, every laboratory must have a superior quality assurance program. The keys to a successful program are the operational and technical manuals and associated documents which define the program and its various components. Written by experts with global experience in setting up laboratories, Implementing Quality in Laboratory Policies and Processes: Using Templates, Project Management, and Six Sigma provides templates for the various policies, procedures, and forms that should be contained in the quality assurance, operational, and technical manuals of a laboratory seeking accreditation.Templates for the entire project life cycleThe book begins with a general introduction and overview of quality assurance and then moves on to cover implementation strategies. It contains best practices and templates for the project management of the design and implementation of the laboratory operational and technical manuals required to establish a quality assurance program. The templates span the entire project life cycle, from initiation, to planning, to execution, to monitoring, and finally, to closure. The book also examines how Six Sigma concepts can be used to optimize laboratories, and contains templates that cover administrative issues, quality assurance, sample control, and health and safety issues. In addition, there is a section of criteria files that relate the individual document templates to specific accreditation criterion.Addresses the standards of ISO 17025The results of any laboratory examination have the potential to be presented in court and can ultimately affect the life and liberty of the parties involved. Therefore, a stringent quality assurance program, including well-documented policies and a procedure manual, is essential. Ensuring that laboratories meet the standards of ISO 17025, this volume is a critical component of any laboratory's accreditation process.

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