Human Factors in Project Management: Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation Review

Average Reviews:

(More customer reviews)I teach project management to masters students and specifically project team leadership and communications - this book is written for that audience and will be very useful - I am trying it out this semester. I did a quick word search and the author makes no reference to the field of what is known as human factors engineering, which draws on organisational psychology, cognitive psychology and ergonomics. There are no Rasmussen, Hollnagel, Reason, Dekker, Weick, references in this book.But business and quality management gurus rate a frequent mention.So it must be understood that the author is using 'human factors' in a non-technical sense.This is not unlike a 1990 title of the same name by Paul Dinsmore, who also uses 'human factors' in project management to refer to team leadership and communication skills from a soft systems like perspective more than a technical human factors approach.This all makes for Wong's book being a useful and practical addition to this genre - just don't expect any discussion of accidents, barriers, coupling, latent factors, failure modes,or situational awareness. Which is where the irony creeps in, because Wong does look at these topics from a lay perspective in an applied rather than investigative context.

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Product Description:
In Human Factors in Project Management, author Zachary Wong-a noted trainer and acclaimed leader of more than 250 project teams-provides a summary of "people-based" managementskills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including

Motivating a diverse workforce
Facilitating team decisions
Resolving interpersonal conflicts
Managing difficult people
Strengthening team accountability
Communications
Leadership

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