Six Sigma Team Dynamics: The Elusive Key to Project Success Review

Six Sigma Team Dynamics: The Elusive Key to Project Success
Average Reviews:

(More customer reviews)
Whether new to Six Sigma or working in an established deployment, this book is for you.Until now, no books have confronted the Six Sigma Team function issue head on.Kudos to George Eckes for identifying this critical gap and plugging it!
As an established deployment leader at a large firm, I can attest to the fact that team dynamics is one of the biggest factors in success or failure of Six Sigma projects.Eckes' book is an easy read, using a fictional team throughout that keeps the reading light and interesting, while imparting valuable tools and techniques to improve your teams.From clarifying roles and responsibilities of team participants to providing specific intervention techniques for maladaptive behaviors, this book is packed with things you can use today.No matter what role you play on a Six Sigma team - Champion, Black/Green Belt, or Master Black Belt - you will find keys to better team interactions to allow you to deliver the results your company needs to succeed.
Terrific bonuses include common pitfalls in team dynamics you should avoid, a list of 95 questions champions should ask their project teams and tools templates you can put to work to improve your information flow.
This book is now required reading for all our Master Black Belts and soon to be incorporated in to our Champion eduction.If you want to improve your team's results, I highly recommend this book.

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Product Description:
"Any Six Sigma effort without Facilitative Leadership is a swing-and-a-miss. Six Sigma Team Dynamics is a thorough discussion of the roles, responsibilities, and pitfalls to avoid as a project team traverses through the DMAIC process. Touch 'em all George, you've hit an upper deck shot here!"
-Mike Kaupa
Senior VP, Process Management
Park Nicollet Health Services
"George makes Six Sigma simple. His solutions from real life about how to deal with individuals and teams could be applied to Six Sigma teams as well as to teams who have never heard of Six Sigma and who just want to be effective. The book is like a George Eckes session: you learned a lot, it seems so simple, and you had far more fun than you thought you would in a session about Six Sigma. George gets the people part of Six Sigma!"
-Karen Horn
Worldwide Leader
Organizational Communication
Six Sigma and Metrics
Cisco Systems
"For any Six Sigma team leader who has struggled in managing a dysfunctional team member or surviving the 'storming' phase of team development, Mr. Eckes offers time-tested, pragmatic approaches that work! The two chapters on 'preventions' and 'interventions' alone are worth the price of any number of facilitation training sessions by bringing together the best ideas in one place with palpable examples. Mr. Eckes's 'best practice' of summarizing key learnings at the end of each chapter makes this an easy-to-use reference tool for the already overworked Six Sigma professional."
-Debbie Neuscheler-Fritsch
Senior Vice President
JPMorgan Chase

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