Average Reviews:
(More customer reviews)While the text did have good overall information, the format and quality left much to be desired. I found the presentation somewhat disjointed and the text was full of grammatical and spelling errors. There are twoversions of the book. The one sold here comes with a CD that has two viewerapplets and a PowerPoint promotional slideshow. If you want the copy thatcontains a CD that actually has the Methodology framework on it, you mustbuy the other version. The CD included with this version is useless.
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Product Description:
If you've ever felt that improving your organization and the way you conduct business is a daunting task, then this book is for you. This practical and often entertaining guide is designed to clarify BPR approaches and prepare you and your team to act as change agents for your organization. It will help top managers to achieve their true organizational goals, examine how the organization actually functions (or does not function!), and then design a direct course of action for realizing those goals.
This book is written by BPR experts who have real-world experience consulting and training BPR teams in hundreds of the top organizations in the U.S. and abroad.
Inside this book, you'll find:
- The four simple questions you must answer to start your BPR project.
- How BPR started and how it relates to you
- The human factors that must be considered before you start your project.
- How to manage your expectations and develop realistic goals.
- A blueprint on how to carry out a BPR project, from start to finish..
- How to create, analyze and utilize process and activity models.
- An introduction to the Wizdom Minerva BPR methodology.
- A BPR case study.
- An Introduction to Performance Planning and Execution: a model for the 21st century Enterprise
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