Average Reviews:
(More customer reviews)This book is about theory and practice of communications. It defines a concept, describes why it is important and then shows "how-to" for the concept. Author states that project managers spend 80 to 90 percent of their time communicating in some form. Communication remains one of the major differentiators between project success and failure.The book also emphasizes that communication is a difficult process. Planning and goal setting is important for every mode of communication - written, meetings, presentations, etc. If you are not clear on your objective, communication will be vague and will cause more confusion.Project managers are the "linchpins," interacting with a large, diversified group of people, requiring them to communicate effectively and regularly. As per the author Rich Kliem, Communicating is about people, not about media. Understanding people, their style and preferences for communications gives the project manager leverage for effective communication.
One of my favorite chapters was Personality Style and Communications. This is applicable for communications in general. The book describes Myers-Briggs temperament, Birkman Model, Color Code and other models. Each of these models identifies people in various categories. Based on a category, one can choose an effective way of communication. This can be really handy when you have to communicate with a small group of people. Another important point is the link between Communications and leadership. It is interesting to note that one of the key characteristics of effective leadership is the ability to communicate. Using that as the premise, project managers who become adroit as communicators will likely become, if they are not already, effective leaders.
At the end of every chapter, there is a checklist with a series of Yes/No questions. This can be a guide for planning, a quick summary of the elements as well as a reference to validate if your communication was not successful.
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Product Description:
Effective communication on projects is a challenging, ongoing process for project managers and stakeholders at all levels within an organization. Project managers experience the greatest challenge due to the nature of their position. They set up and regulate communications that support a project overall.
Effective Communications for Project Management examines elements of effective communications and describes the role that a Project Management Information System (PMIS) has in helping project managers become better communicators. Based on the author's practical experience and insight as a project and program manager, the book describes the role of personaltiy and its effect on the communications process. It also details the seven elements of effective communications:
Applying active and effective listening
Preparing the communications and establishing an issues management process
Drafting and publishing documentation
Conducting meetings
Giving effective presentations
Developing and deploying a project website
Building a project war room
Containing examples and checklists that are adaptable to almost any project environment, this book is an invaluable resource that not only demonstrates how to attain effective communications, but also how communications can effect a project's bottom line.
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